Returns & Warranty

If something is not right with your order, tell us and we will work through it with you.

Damaged or incorrect items

If your order arrives damaged, or is not what you ordered, contact us with:

• your order number
• clear photos of the item and any packaging damage
• a short description of the issue

Other concerns

For any other concern about your order or product, contact us with your order number and we will respond to discuss the options.

Your consumer rights

Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. Nothing on this page limits those rights, including for personalised items.

Contact us about an order